Verizon responds, and so do I

That is not the issue. The issue is that Verizon refuses to give me the immediate opportunity — using a device of my choice on an open network — to receive a SIM and add it to my shared data plan. As I noted in my complaint, Verizon agents used this as an opportunity to try to sell me Verizon tablets. That is a consumer issue.

This is why I hate telcos, especially the big ones like Rogers, Bell and Telus here in Canada. Looks like it isn’t any better in the States.